Return Policy

We strive to give you the best experience shopping with us, and hope you love all of your purchases! If there is a problem with the merchandise you bought or you need to exchange for a different size we will gladly assist! Here are our guidelines for exchanges or returns, if you have any questions please do not hesitate to call us! We are always here to help!

Love, The WildBlu Girls 

 

Return/Exchange Qualifications

  • ALL RETURNS ARE FOR EXCHANGE OR STORE CREDIT ONLY
  • ALL TAGS ARE STILL ATTACHED
  • ALL ITEMS ARE UNWORN, UNWASHED & UNALTERED 
  • ALL ITEMS ARE FREE OF MAKE-UP, DEODORANT, PERFUME AND OTHER SMELLS AND STAINS
  • ITEMS DISCOUNTED AT 40% OR MORE ARE FINAL SALE
  • WE THOUROUGHLY CHECK OUR INVENTORY WHEN IT COMES IN. BUT, IF YOU RECEIVE MERCHANDISE THAT YOU BELIEVE IS DEFECTIVE, PLEASE GIVE US A CALL. (985-241-5021) DEFECTIVE CLAIMS MUST BE MADE WITHIN 5 DAYS OF INITIAL PURCHASE.
  • FINAL SALE ITEMS INCLUDE; INTIMATES, FACE MASKS, JEWELRY, HATS, AND PERSONAL CARE PRODUCTS.
  • GIFT CARDS ARE NOT ELIGIBLE FOR RETURN. 

Shipped Items

  • ANY ORDER OVER $75 WILL SHIP FREE! 
  • TRACKING FOR YOUR ORDER IS SENT TO YOU ONCE THE ORDER IS PROCESSED AND SHIPPED OUT. UPDATES ARE USUALLY AVAILABLE WITHIN 1 DAY OF SHIPPING OUT. 
  • WE ARE NOT RESPONSIBLE FOR LOST, NONDELIVERY, STOLEN PACKAGES, OR WRONG ADDRESS ENTRY NOT CORRECTED BY THE CUSTOMER. YOU MUST MAKE A CLAIM WITH YOUR DELIVERY SERVICE TO DISPUTE THIS. 
  • WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS WHEN RETURNING ITEMS FOR STORE CREDIT OR EXCHANGE. 
  • OUR SHIPPING METHOD IS THROUGH USPS. 
  • BUSINESS DAYS ARE TUESDAY THROUGH FRIDAY ONLY AND DO NOT INCLUDE NATIONAL HOLIDAYS. 
  • WE ARE NOT RESPONSIBLE FOR THE PACKAGE ONCE TRACKING SHOWS THAT IT HAS LEFT OUR WAREHOUSE. 
  • ANY ORDERS PLACED AFTER 2 PM WILL BE SET TO SHIP OUT THE NEXT BUSINESS DAY.
  • SHIPPED ITEMS; YOU HAVE 14 DAYS UPON RECEIVING TO HAVE THE ITEM(S) SHIPPED BACK TO US.
  • ANY ITEMS SENT BACK AFTER THE 14 DAY PERIOD WILL NOT BE PROCESSED, WE WILL ATTEMPT TO CONTACT YOU FOR 48 HOURS AFTER THE PACKAGE IS RECEIVED. IF WE DO NOT HEAR BACK FROM YOU, YOUR ITEM WILL BE PROCESSED AND DONATED TO CHARITY. 
  • SHOES MUST BE RETURNED IN ORIGINAL BOX, OR YOU ARE SUBJECT TO A RESTOCKING FEE BASED OFF THE PRICE OF THE SHOE. THE BOX NEEDS TO BE SHIPPED IN A LARGER BOX OR MAILER BAG TO PREVENT DAMAGE TO THE SHOE BOX. 
  • MAIL PACKAGES TO:    WILD BLU BOUTIQUE, ATTN: RETURNS DEPARTMENT  247 COLUMBIA ST. BOGALUSA, LA 70427